There are many different types of selections methods that different companies use to suit their own needs, and for the job role. Some of these include role playing. Employers will use role plays in a face to face interview. This will usually be for customer services or retail based jobs. Candidates will be given a role play and a small amount of time to learn it and present it with another manager or member of staff. Employers will use this method so that they can see what the candidate would act like in front of customers or in certain situations. The advantages to this type of selection is that it will help the employers find a suitable candidate, its alot more interesting that asking questions and it will also boost the candidate as it will give them a small hint as to what the job will be like.
The disadvantages to this is that candidates may bot be given enough time to revise the role play therefore may not be able to present to the best of their ability. Further more, certain candidates may feel under pressure and shy as it is an interview no through training etc.
Another selection process that employers use are assessment centres. A number of candidates will be selected to attend an assessment centre where they will be put through tests, role plays and interviews by a numerous amount of employees. Employers will use this method as it will help them pick the right candidate for the job and someone that they feel will fit in to the company. This method helps determine personalities, strengths and weaknesses of a candidate.
The pros to this method are to establish an exact match for the job profile, to see peoples personalities and how they interact with other people. Peoples behaviour can also be seen and identified for the future in the company. The cons to this method are, that running events like these will be costly as time, staff and resources needed. And it may be seen as an assessment on characteristics rather than qualifications and previous experiences.
Emerald Online
Every time you get a new job, employers will always ask you for a reference from previous employers. This is for the reason that employers can check a little of your history and almost conduct a background work history check. They sometimes may be able to spot and lies in Cvs and application forms and check for disciplinary s, actions or criminal records. The pros of using references are that employers can find out any missing information, or any information that has been lied about from the candidate. Can reveal a candidates sick history, if the candidate had allot of days off for sickness etc. Moreover, it will help establish any criminal convictions that the candidate may have hid.
The cons to this are, some people see this as an invasion of privacy to their past or present life. References and background checks can be expensive for the employer. Companies have face court for not checking all employees previous history.
CV Tips Online
An interview that I last took past in was for T-Mobile where I am currently working. The interview process was very effective, quick and successful. I initially have to fill out a quick application form from the T-Mobile website. This then went to HR and the contacted me for a telephone interview, they asked questions such as past job experiences, working within a team and how to deal with customers in different situations.
After this interview I was passed onto the branch manager where they conducted an interview for 30 minutes and also a role play in which they gave me 15minutes to learn the the roles play, and then had to role play with another manager to assess whether my selling skills were good or not. I was lucky to have got through to both rounds and Im still working for the company and I am very happy.
I feel that T-Mobiles methods of interviewing and selecting are very effective as internet applications can be hard to asses the personality of the character.
Therefore, having a telephone interview would initially help HR to see if the candidate has had suitable experience and if they are well spoken, as it is a customer based face to face role.
This would help to cut down a number of candidates before they are sent to the interview. Moreover, I feel that the role play was also another effective methods as it helps establish whether the candidate was able to sell under pressure which is basically the whole job.
Allegis, a well known company based in Bracknell run a very long interview process. They will firstly review your application, and conduct a informal telephone interview, after this interview if they feel you sound suitable you will be called in for a face to face interview. If the employer is happy with the interview they will then call to work with them for a day so that they can see how you work, your ethic, are you suitable and if you can handle the job. If after this you are successful you will be passed onto another manager which is the country manager of the company. You will then be told if you were successful and got the job or not.
If I could make any recommendations I would get rid of the long interview process. The productive validity of the whole process could be achieved in an interview and not two interviews more. I feel that this could be de motivating for the candidate as they may start to regret the interview.
Lecture notes week 20
In conclusion I have found that every organisation will use different selection processes, which will be specifically to suit the job profile and the specific organisation. Selection is a key process is recruitment as companies need to ensure they pick the right person for the job.
References
- Lecture notes week 20
- Appelbaum, s, Harel, v, Shapiro, B (1998) The development assessment centre: the next generation [Online]. MCB UP Ltd. Available from: http://www.emeraldinsight.com/journals.htm?articleid=883118&show=html [Accessed on 11 May 2011]
- Unknown (2011) Advantages and Disadvantages of background check? [Online]. CVTips. Available from: http://www.cvtips.com/interview/advantages-and-disadvantages-of-a-background-check.html [Accessed on 11 May 2011]
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